Welcome to Gogh Create!
We’re so excited you’re here. Before we dive into the fun stuff, here’s the not-so-artsy part — the terms and conditions. By booking a session with Gogh Create, you’re agreeing to the following info so we can make sure everything runs smoothly for your event. It’s all about keeping things clear, fair, and stress-free for everyone involved.

​Section 1: Paint, Prep & Peace of Mind

At Gogh Create, we do our best to keep your space clean and protected! We provide table coverings to shield surfaces from splashes and spills, but please note — we can’t take responsibility for any accidental marks or damage to unprotected furniture or areas.

We use Mont Marte acrylic paints, which are certified and widely considered safe to use. However, by booking with Gogh Create, you acknowledge and accept that we can’t be held responsible for any allergic reactions or sensitivities (including anaphylaxis) that may arise from using our materials.

Section 2: Booking and Payment Terms

To secure a private paint and sip event with Gogh Create, a $200 non-refundable deposit is required at the time of enquiry to hold your chosen date and time.

We accept payments via bank transfer, PayPal, Visa, and Mastercard. Bookings are only confirmed once the deposit has been received.

The final payment for your event is due two weeks prior to your scheduled date. If full payment is not received by this time, Gogh Create reserves the right to cancel your event and your booking may be forfeited.

Section 3: Cancellations, Rescheduling, and Refund Policy

Public Events:
If you need to reschedule your ticket for a public paint and sip session, please email us at goghcreate.enquiries@gmail.com. We’ll happily help you transfer to another available date or issue a credit voucher to use at a future event.

Private Events:
In the event of a cancellation for a private booking, please note that the $200 deposit is non-refundable and will be forfeited. This deposit secures your date and covers initial planning and preparation.

Section 4: Code of Conduct

At Gogh Create, we’re all about creating a welcoming, fun, and inclusive environment where everyone feels comfortable expressing their creativity. To ensure the best experience for all guests, we kindly ask that the following guidelines be respected at all events:

• Respect others – Treat fellow guests, hosts, and venues with kindness and consideration.

• Be responsible – If consuming alcohol, please do so responsibly. Gogh Create supports a safe and enjoyable experience for everyone.

• Look after the space – As we operate in private and public venues, we ask guests to be mindful of the surroundings and avoid intentional damage or mess.

• Children and underage guests – For kids' events, children must be supervised by a responsible adult at all times.

• No disruptive behaviour – We reserve the right to ask any guest to leave if their behaviour negatively impacts the event or other participants.

Let’s keep things fun, respectful, and positive so everyone can Gogh Create in good vibes!

Section 5: Changes to Services and Pricing

At Gogh Create, we do our best to keep everything clear and consistent, but occasionally our pricing or services may need to be updated. We reserve the right to make changes to our offerings or pricing at any time, without prior notice.

While we always aim to give plenty of heads up, we can’t be held liable for any adjustments, temporary pauses, or removal of services — but rest assured, any changes will always be made with our clients' experience in mind

Section 6: Privacy Policy

At Gogh Create, we value your trust and are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard any information you share with us through our website.

1. Information We Collect

When you browse our website or make a booking, we may collect personal details like your name, email address, and payment information — but only the information that’s necessary to provide the best experience for you.

2. How We Use It

We use your details to manage bookings, communicate event details, and occasionally share exciting updates or offers (only if you’ve opted in!). Your information is never sold or shared for marketing purposes without your permission.

3. Website Analytics

To improve our website and your experience, we may collect general statistics about how people use our site. These stats are aggregated and anonymous — they help us see what’s working, without revealing who you are.

4. Security and Sharing

We take your privacy seriously. Your information is stored securely and only accessed when absolutely necessary to fulfil services or process transactions. We do not share your personal information with third parties, except where required by law.

5. Policy Updates

We may occasionally make updates to this policy to reflect changes in law or our practices. We recommend checking back now and then. By continuing to use our site after an update, you’re agreeing to the revised policy.

If you have any questions about how we handle your information, feel free to reach out at goghcreate.enquiries@gmail.com — we’re always happy to help.

Section 7: Updates to Our Terms

We may occasionally update these Terms and Conditions to reflect changes in our services, policies, or legal requirements. Any updates will be posted right here on this page.

We encourage you to check back from time to time to stay up to date. By continuing to use our website or services after changes have been made, you’re agreeing to the revised terms.

If anything ever feels unclear, or you have questions about our terms, we’re always happy to chat — just drop us a line at goghcreate.enquiries@gmail.com.

Section 8: Have Questions?

If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us at goghcreate.enquiries@gmail.com — we’re here to help!